The stated prices are net prices. We reserve the right to immediate price changes in circumstances beyond our control. For example, price changes from our suppliers, changes in exchange rates, etc.
Terms of payment After approval by our finance department submitted 30 days credit from invoice date. After the due date we will be charge interest at the rate specified on the invoice.
Delivery and shipping Orders over 3500 - Free Shipping with by us firmly shipping method. For non-free shipping orders will be charged a shipping and distribution fee of 100: -. Cost of the required express delivery or Saturday delivery will be charged the actual shipping cost. This includes delivery of goods that are particularly bulky or heavy. Any back orders delivered free of charge.
Complaints and returns Returns will not be accepted unless agreement was reached with anyone at Focus Nordic AB (the approved return the application), in each case. In these cases, the buyer a return number. This return number must be attached visibly with the returned goods. Not met these requirements, we can not accept the return, but the goods are returned to the buyer. Returns sent with unpaid postage returned without action. Returns will not be submitted to our representatives. Complaints of obsolete or incorrect goods supplied must be made within eight days. These must be accompanied by a copy of the invoice and a return number provided by us. Everything for the smooth and efficient handling of the return.
Replacement Warranty Replacement Guarantee applies to products with the purchase price under the 150-n / n To exchange warranty shall be applied, the goods are checked at the submission that failure exists. Item bytes then directly to the customer. Exchanged goods were sent, for example, 1 time / month for exchange / credit. To exchange / credit to happen copy of customer proof of purchase and description of the error is attached. The item must be in original packaging. If the customer has thrown the original package, check the new product's packaging and provide the customer with the product without packaging.
Damage Any shipping damage reported to the carrier. Claims are directed as appropriate to the post or another carrier. Packaging is saved for possible examination of transport damage.
Fault / price change / clearance sale We reserve against possible misprint / price change / clearance sale which can occur despite continuous updating of our website.